Accessibility Statement

We also focus on keyboard navigation. Users should be able to move through key interactive elements using standard keyboard commands without needing a mouse. This includes the ability to tab through links, buttons, and form controls in a sensible order. Visible focus indicators are important for orientation, and we work to keep them clear so users can see where they are on the page.

Our content aims to be readable and understandable. We try to use plain language where possible, maintain sufficient contrast, and avoid unnecessary complexity in layout and interaction. When we create or update features, we consider whether the experience remains workable for people using voice output, switch devices, or browser settings that change text size and spacing.

In line with our accessibility objectives, we review common areas that can affect usability, such as headings, links, labels, interactive controls, and image descriptions. We recognise that accessibility is not a one-time task. It requires continuous attention, especially when content changes or new features are introduced. Our aim is to keep improvements practical and consistent across the site.

Accessibility Features and Support

The site is intended to work with modern browsers and assistive tools. This includes compatibility with major screen readers and support for keyboard-based browsing. We also consider semantic markup so that users can understand page structure more easily. When content is organised clearly, it is easier for people to scan headings, jump between sections, and complete tasks with confidence.

Assistive Technology Compatibility

We work to ensure that interactive and informational components are accessible through assistive technology. This means making sure that text alternatives, accessible names, and logical reading order are part of our design approach. For users who navigate by keyboard or rely on screen-reader support, these details help create a smoother and more predictable experience.

Our ongoing review process includes checking that the page can be used without relying on colour alone, that focus states are visible, and that content remains understandable when zoomed or resized. We also take care to avoid patterns that can create unnecessary barriers, such as unclear labels or controls that are difficult to reach by keyboard.

If you encounter an accessibility issue, or if you need content in a different format, you can contact us using the accessibility request process available through the site’s usual support route. Please include as much detail as possible about the page, feature, or task that is causing difficulty. This helps us investigate the issue and respond with an appropriate solution or alternative.

We welcome accessibility requests related to navigation, readability, screen-reader output, keyboard access, or any other barrier that affects use of the platform. Requests may include asking for an explanation of content, a different presentation of information, or a fix to an identified issue. We review these requests as part of our commitment to an inclusive online experience.

We aim to address accessibility matters promptly and to use them as opportunities to improve the service for everyone. While not every issue can be resolved immediately, we try to prioritise barriers that affect core tasks and essential information. This accessibility statement will be reviewed and updated when meaningful changes are made to the platform or its accessibility support.